FAQs

We currently offer caftans and zelliges, traditional Moroccan handmade products that reflect Moroccan culture and craftsmanship. Stay tuned for more information on new products.

Yes, all our products are authentic and handmade by Moroccan artisans.

You can place an order on our website by adding the products you wish to purchase to your cart and proceed to checkout.

We accept payment via credit cards and debit cards.

Delivery times vary depending on the destination, we will keep you informed of the status of your order throughout the process. For more information, please check our delivery policy.

When your order is ready to be shipped, you will receive an email from us with the tracking number. Please allow 48 hours for the tracking information to be available.

We accept returns within 7 days of delivery. The returned item must be in the same condition as when it was received, and the customer will be responsible for return shipping costs. For more information, check out our return policy.

If you wish to cancel or change your order, please contact our customer service team as soon as possible. We will do our best to fulfill your request. Note that once the order has been shipped, it cannot be cancelled or changed.

Yes, all our zellige tiles are handmade by Moroccan artisans.

No, the caftans are not machine washable. Please check the care guide on the product page.

No, we offer a standard size that can fit different sizes. Please check the dimensions on the product page to help you determine if it will fit your size.